We are always happy to answer any questions you may have so please, don’t hesitate to call us or visit one of our showrooms. 

Some of the most often asked questions are below, let us know if we can help with others.

How are your cabinets constructed?

Our frames, doors and frontages are manufactured from a hard wood which is kiln dried, primed and painted in your choice of most RAL colours. Our carcass is constructed from MDF which is primed and painted in the same colour as the frontage. We also offer the option of having an oak finish interior to the carcass. Everything arrives to you fully rigid, constructed and packaged. We don’t supply flat-pack furniture. Your kitchen will be delivered to you to the standard as displayed in all of our showrooms. The cabinets are hand built and hand cut, and within the parameters of our construction, we allow a 5mm tolerance.

Do you offer “soft close options” on your cabinetry?

All of our drawers use industry-leading BLUM soft-close runners, or STC for runners under 600 mm. These have a fantastic feel and are the ultimate in drawer-closing technology.

Do you charge for kitchen designs?

No, we offer a free design service unless you want us to visit your house, in which case a senior designer will visit your property and discuss the best way to maximise your space. We then prepare a design and estimate and send this out within a week of the visit. We charge £300 for this service, but the amount is refunded in full if you buy your kitchen from us.

Can we supply our own worktops and appliances?

Yes, absolutely. For worktops, we can offer stone at market leading prices as long as you purchase it as part of a kitchen bought from The Shaker Workshop Ltd.

Do you come to our home to perform a survey?

If you have purchased kitchen installation as part of your package, we will come to your house to conduct a survey before your kitchen is sent to our production team. This service is included in the price. The survey helps to ensure that the measurements will work and that your kitchen will fit (provided you don’t make any changes to the room after the survey!).

Do you supply flooring?

Unfortunately not, we prefer to concentrate and focus on kitchens ensuring our customers receive the product, service and affordable price promise that we continue to strive to improve.

What is the price of delivery?

Delivery price depends on your location. We calculate the price based on distance from our warehouse.

How long will our kitchen take to arrive?

Approximately 12-14 weeks after you sign-off your final plans.

Does the price on your website include painting?
The price includes all coats bar the final hand painted top coat. When we are installing, the hand painting of the top top coat is included as part of our installation.
Do you supply handles and worktops separately?

Worktops and appliances can only be sold with a kitchen as delivery costs would make it prohibitive to sell these at a competitive price.

Can we make changes after our kitchen has been ordered and signed off?
Due to the fact that each kitchen is made to order, unfortunately, once signed off and in production, we cannot make any changes.
What are your payment terms?

50% deposit on order of your kitchen. The remaining 50% when your kitchen has been manufactured.

What does your installation service include?
Installation is ‘dry-fit’ only – we are not insured or qualified to make plumbing or electrical connections. The installation service also includes the hand painted top coat carried out by one of our professional painters.
In which areas do you offer delivery and installation?
We offer delivery anywhere on mainland UK. We offer our installation service anywhere within a 100 mile radius of one of our showrooms. Occasionally, customers have arranged to export our kitchens in to Europe, USA and even Australia. If you want to export your kitchen, we recommend you use a freight forwarding agent to manage your shipping and delivery from our warehouse.
How do you resolve installation snags and aftersales enquiries?

Our project coordinators are dedicated to help resolve any outstanding issues or faults relating to your kitchen. As soon as your kitchen is in production, one of our project coordinators will be in touch and will be your main point of contact going forwards.

Download our online brochure